Terms Of Service (Last modified: September 20, 2019)

Second Time Zone offers a limited warranty on every pre-owned watch sold on our website. Pre-owned timepieces sold by Second time zone are warrantied for a timeframe of two years/2 years from the date of procurement/purchase. The Date of Purchase is characterized as the date on receipt/guarantee card.

If a problem arises with a warrantied product as a result of Second Time Zone work or parts provided by its technicians, and within the 24 month / 2 year period following initial Second time zone services, Second time zone will repair or replace any damaged parts and/or correct the repair execution at its sole discretion.

Confinements and Conditions: What Is Not Covered

Conditions apply to the second time zone 24 month limited service warranty. The repair warranty does not cover parts that second time zone did not service, basic services on quartz watches, water damage, shock damage, all abuse, or any handling that exceeds the limits of a timepiece’s intended use. Consequential and incidental damages are not recoverable under this warranty. Third-party performance of service, opening of a product, or addition of parts other than strap or bracelet components will void the Second time zone , 24 month limited warranty on pre-owned watches. Second Time Zone will, at its sole discretion, determine the applicability of its warranty to each timepiece for which a warranty claim is lodged.

Watch service repair time can vary depending on the watch brand and the specific service matter. Usually, warranty service repairs require six to eight weeks.